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Mobile market trends – digital inclusion

  • Date 6 Apr 2021

What is data marginalisation? 

As digitalisation across the globe gathers pace and services rapidly migrate from the physical to digital, this change has led to data marginalisation. This occurs when there is a disparity between those who can and cannot access technologies to use today’s digital services.

This has real impact on individuals and society. Where individuals are not able to access devices, such as smartphones or laptops, or equally where a lack of infrastructure such as internet access is limited and impacting people’s prospects.

In these instances, individuals and society are marginalised and unable to participate in the digital world to its full extent, and unable to gain access to services and information. On a wider societal level this can lead to limiting opportunities for those impacted.

Less developed parts of the world are more prone to data marginalisation and we are starting to see it increase and accelerate compared to societies in the West. However, it is not limited to developing areas, but also the developed world and it leads to greater disparities in wellbeing, wealth, and education.

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