We use cookies on our site to track usage and preferences. Learn more

Behind the scenes of customer success

  • Date 18 May 2021

Mark Alexander is Eastpoint’s head of customer enablement and if you work with us, you will probably work with Mark.  

He supports and advocates for our clients throughout development projects and beyond, always seeking to not just be their voice, but understand what they want to achieve and support them along the way. 

But Mark’s career didn’t start off as you might expect.  

At one point Mark’s future looked lab-bound, with the bourgeoning Smectic C liquid crystal market for television, laptop and monitor displays. 

Here is a Q&A on how Mark went from a first-class degree in physics to customer success in the software industry. 

Read more