Sales Operations Manager, Text Analytics Software

  • Closing date 1 Dec 2019
  • Type Full-time
  • Duration Permanent





Linguamatics is a leading provider of text mining solutions with an emphasis on high value biomedical and healthcare applications. Thanks to a great team and innovative use of natural language processing (NLP) based technology, our software is acknowledged as a leading solution in the pharmaceutical, biotech and healthcare industries and is used by most of the top 20 global pharmaceutical companies, major health systems and academic medical centres and governmental organizations. We are now looking for an experienced sales operations manager to help support our growing business and help shape our future go to market activities. You will be involved in both sales operations and enablement with the following key tasks and responsibilities.

Key tasks and responsibilities

  • Support the sales team in delivering high quality proposals, including responses to RFIs and RFPs and improve and manage our processes and resources to ensure efficient, effective and timely responses


  •          Work closely with other parts of the Linguamatics organisation in the US and Europe, especially those in customer facing roles, but also marketing, finance and legal teams

  •          Contribute to the effective running of the business development organisation by maintaining the relevant sales administration documentation, SOPs, policies and processes and applying best practice. Look for ways to eliminate bottlenecks and simplify processes

  •          Work with marketing and inside sales to optimize the lead qualification process

  •          Assist with setting up and monitoring of the appropriate KPIs, including territory targets

  •          Manage licensing and pricing policy including pricing reviews and pricing of new products and offerings

  •          Organise regular territory and pipeline review meetings and provide pipeline analysis dashboards and reports to monitor progress versus objectives

  •          Train new staff on sales tools and systems


  • 5 years’ experience in a B2B sales/sales operations role


  •          Outstanding communication and presentation skills

  •          Highly motivated self-starter and team player

  •         Highly computer literate, especially Microsoft Excel and PowerPoint, CRM systems (Salesforce preferred)

  •          Strong analytical skills and problem-solving capability

  •          Ability to multitask and manage and deliver projects on time with high quality 

  •          Educated to degree level or above

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Please note that successful applicants will be required to have a disclosure check.

Linguamatics, an IQVIA company, delivers market-leading Natural Language Processing-based AI platfrom for high-value knowledge discovery and decision support from text. We empower our customers to speed up drug development and improve our patient outcomes by breaking down data silos, boosing innovation, enhancing quality, and reducing risk and complexity. 

Our award-winning NLP (Natural Language Processing) platform is proven acrosss multiple real-world use cases. Linguamatics has been trusted for over 15 years to deliver actionable insights that address your most pressing bench-to-bedside challenges with quantifiable ROI. 

If you think you have the right skills and experience, and are ready to make an outstanding contribution to our success, please send your CV with a covering letter stating your motivation by email to:

Heather Stewart
Linguamatics, 324 Science Park, Milton Road, Cambridge CB4 0WG, UK
Email: [email protected]



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