The role will be very hands-on. Day-to-day duties will primarily comprise helpdesk and desktop support to a variety of IT competence levels.
The successful candidate will ideally be an IT graduate with a minimum of a 2:2 in an IT related discipline, though candidates in a related field or with relevant experience will be considered. The candidate will also have excellent communication skills, both oral and written combined with a strong desire to start your IT career. Experience in a commercial helpdesk environment would be beneficial, but not essential.
The candidate should have experience of PC hardware maintenance and repairs, experience of Microsoft Windows 7 and ideally MacOS, excellent attention to detail, have a can-do attitude and good organisational skills.
Duties will include handling new support requests from initial diagnosis to resolution, installation and support of a wide range of Microsoft Windows desktop software, building and rebuilding PC and laptop deployments and the distribution and configuration of game developments kits and peripherals.
There will be a requirement for lifting IT equipment such as PCs, printers, monitors and other associated hardware.
This role is an ideal opportunity for the right candidate to start their professional IT career in an active and challenging environment while working for a dynamic and exciting company.
Exposure to software packages such as 3D Studio Max or Maya, the Adobe Creative Suite, Visual Studio, and Microsoft Office would be beneficial.
Preference will be given to EU citizens. Salaries offered will depend on skills & experience.
We are not looking for applicants who wish to work from home, or on a freelance basis.